How to Improve Recovery Rates by Identifying Delinquency Types?
When a credit card payment fails, the problem isn’t always what it seems. A customer who forgot to update an expired card required a completely different approach than someone who deliberately maxed out their limit with no intention of paying. Yet many businesses...
Why Choose a SOC II Provider for Outsourced Bookkeeping?
Businesses that choose to outsource their bookkeeping and tax preparation must prioritize the safety and security of their financial and customer data. For this, you should consider a service provider who is SOC II-compliant. SOC II (System and Organization Controls)...
The Power of Phygital Experience in Improving Collections
Seamless and personalized communication is advisable for customer satisfaction in today’s digital era. However, lenders often face challenges in meeting the rising expectations of their customers. This is where the “phygital” experience becomes beneficial....
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